Austin Air Companie Blog : Archive for the ‘Furnace Repair’ Category

New Air Conditioning Sales Truth

Monday, August 20th, 2018

Truth is a funny thing when it comes to sales. Sales of anything including air conditioning and heating equipment for that matter. We’ve all been duped by TV commercials that sell some new product with claims that more often then not turn out to be outright lies. They promise your money back, they promise if it’s ever broken they will give you a new one. A promise is made only to be broken. Tell me if I am wrong OK?

If you’re young and in your 20’s maybe early 30’s you may not know what I am about to share with you. Realize if you are in your 20’s I am twice your age. I know the sales game like the back of my hand. So take my hand and take a walk with me, as I share some of my own wisdom with you.

Our AC Product Is Better Than Sliced Bread

It’s not hard to make one product ‘look’ better than another if you make other similar products look worse. Often times it’s the ‘love’ of what one product claims. In most cases in the AC world of things it’s flashy words to put one’s HVAC product on a pedestal as being better than other competing HVAC products.

Lies masquerading as truth

For the most part a newly installed HVAC system can work flawlessly for quite some time because the longevity of a ‘completely’ new HVAC system can run for typically several years or more with little to no fuss other than changing air filters periodically. The funny part is brand doesn’t matter at all for the above to occur. Are you laughing yet?

You see as a HVAC business owner and operator, my job is ultimately being able to fix your system when it breaks. All brands break. I’m well aware of all the flashy gimmicks that many times make you think other wise. They’re there to captivate you and in many cases deceive you to think some elusive better non breakable HVAC system exists, when your current HVAC system isn’t performing as it should.

With that said, there is nothing wrong with certain HVAC brands that proclaim to be better. However, there are those that proclaim to be better than they really are and they come at a premium cost wise. So when they do break you will pay more for parts. Remember most HVAC brands require manufacturer specific parts these days. Nearly all HVAC brands do this to some degree. If I have to drive further to obtain those parts and the manufacturing plants are further away from those distributors you could be in for a wait to get that system fixed. You see this is the ‘nitty gritty’ back ground thinking that I do for you. Time. What is ‘time’ worth to you in a 100 degree heat wave and a broken AC?

More and more HVAC manufacturer’s are using parts that are equipment specific so they can charge whatever they want for the part you need to repair your HVAC system. The cost of what ever the manufacturer charges me (or any other company) is passed down to you. Don’t kid yourself.

Reasons I Sell The HVAC Equipment I Sell

For 10 years I have been running my HVAC business. I have installed 8 different brands of equipment. Mostly to see if there is ‘really’ some brand out there that is truly better than other brands.

Realize I have been running HVAC service for 23 years total as of 2018. As I said above the last 10 years have been running my own HVAC company. I am a one man company. Today it is August 20, 2018. Feel like temps hit over 100 degrees yesterday. I am bored, waiting for the phone to ring.

If the HVAC brands I sold in the past, literally 100’s and 100’s of AC equipment pieces each with 10 year parts warranty. (I never sell anything with less than 10 year part warranty, unless customer requests it.)

If you truly think AC brand matters as much as some think, why or how is it that I have the time it takes to write this lengthy blog post in the middle of high heat summer? Why am I not working fixing the equipment I installed over the past 10 years because it was inferior? Truth is funny that way. Ok, how about now? Are you laughing now?

Manufacturing Lies

What is the reason this Copeland compressor is in this factory?

It’s none other than salesmanship. It’s like the TV ad trying to sell you (fool you) into buying the latest kitchen gadget or whatever it is they are selling this week. Remember the Proverb? A fool and his money are soon parted. I don’t play those kinds of games. The truth is a double edged sword. If you don’t like the truth, your only option is to deny it. How much fun is that going to be?

The real reason I sell what I sell is access to parts when the AC system does break. Remember they all break. The better you take care of it the less likely that is. Another reason is ease in which it is to obtain those parts. Time, what is it worth to you? I am older now, so time is pretty expensive to me.

I live less than a mile from my main parts distributor. That main distributor gets the parts from the factory that is located less than 20 miles away. The warranties I get from this manufacture for higher end equipment are second to none.

My work ethic is second to none. My prices are reasonable for what I do. Quality comes from legendary response times and the knowledge to know how to correct a mistake ‘before’ becoming a critical problem. I answer my own phone. I joke around a lot within my advertising, mainly because I get bored so frequently and comedy is something that some people can relate to.

The jokes end when your comfort is on the line. I take my job seriously, when I am on the job. There is a time and place for everything.

The HVAC Equipment Is Your Choice

I am merely an ‘experienced’ guide to help you make not only a wise choice, but also become your HVAC servicer. AC Equipment sales are here one minute gone the next. If a HVAC servicer can’t repair equipment, then where does that leave you?

I repair all brands. How could I have installed 8 different brands over the years and only know how to work on a few of them? The only reason I say these things is to help you (the reader) to better understand how this works and the risks involved. There is risk driving down the road. Right?

I merely present you options or choices if you will as to what you want (what features are important to you). Whether it’s repairing or replacing your system it’s your choice to do so.

If the choice you make doesn’t work as you think I am here to fix it again or replace it. I am skilled in both. I am a licensed HVAC contractor.

The HVAC Equipment Brand You Sell Has Bad Reviews

I have some news for you, it wasn’t me who installed it. Therein lies the difference. It’s very common for competing HVAC companies to show you bad recent reviews of equipment brands they do not sell. If you check third party review sites of the equipment brand they are ‘trying’ to sell to you then you will see the brand they are selling you is just as inferior as anything else. Back in the day, I believe this was called ‘The Shell’ game.

Remember, you’re not buying a toaster. It takes skill to install a new HVAC system. It takes even more skill to be able to fix one. All HVAC brands on third party review sites rank the same at about 1 to 1.5 stars.

Proper installation and skill are the main ingredients to a great HVAC Equipment Installation.

HVAC equipment manufacturer’s have all changed in the past 10 years (bought out by other companies). Nothing is the same as it once was. Snap out of it. There is only one ‘real’ reason you use a professional. That is ‘TRUST’.

Thank you for visiting with me today. As always, I hope your day is comfortable.


About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with 23 years experience in Air Conditioning and Heating Systems (TACLB28416E). I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

About Austin Air Companie:

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Austin Air Companie
832-475-6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

Better Service. Done Right. On Time. Guaranteed.

Furnace Repair

Sunday, December 17th, 2017

This is a furnace repair video of a fairly common problem among this particular brand of furnace. (Carrier) I embed a video clip of the call so you can see what I am talking about in this HVAC repair blog post for Katy, Texas area.

For whatever the reason this particular furnace has problems with blower wheels getting blown apart. While I don’t have video of past repairs I’ve made of other Carrier furnaces over the years this is a problem I’ve seen numerous times over the past 15 or so years that Carrier has been manufacturing this furnace.

Many times shaking problems like this shown in the video above are related to what is called ‘ excessive static pressure’ with in the duct system so just because you see a shaking system doesn’t necessarily mean what I show in the video. I can tell you that this problem (shown in the video) is not likely from excessive static pressure, because it’s the only brand I’ve seen with this problem in 23 years of running service. (noisy blower wheel)

Just to be clear though, this isn’t a blog post just to pick on Carrier. All brands sometimes have their own unique way of failing to one degree or another. I have seen system failures on new equipment as early as 1 year old and the brand wasn’t Carrier. So you understand there isn’t one HVAC brand that is somehow better than another brand. All HVAC brands break.

With that said, the real purpose of this blog post is to show that this problem can be repaired and the furnace can live another day. Many times on repairs of this nature your HVAC company may try to sell you a new furnace.

This is where you have to be careful. It’s not that a new furnace won’t fix your problem of a noisy, shaky furnace, but the furnace you choose is a very important part of your HVAC equipment. Choosing the proper one can make a big difference in how your Air Conditioner operates and can determine how efficient your air conditioner can operate.

A furnace should last more than 20 years for a climate like Katy, Texas. This is why if and when it does come time to replace your furnace that you choose one with performance not only for heat, but also keeping in mind the efficiency of your air conditioning system as both of them work hand in hand to keep you comfortable year round.

About the author of this blog:

My name is Ray Austin. I am the video creator / editor of AustinAirCo youtube channel, author of this blog and the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with 23 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

 

Austin Air Companie

832.475.6895

“Your home comfort from A to Z”

Air Conditioning | Controls | Heating | Zoning

 

For more information you can always visit me on my main website @

www.austinairco.com

 

Better Service. Done Right. On Time. Guaranteed.