Austin Air Companie Blog : Archive for the ‘HVAC system does not turn on’ Category

New Air Conditioning Sales Truth

Monday, August 20th, 2018

Truth is a funny thing when it comes to sales. Sales of anything including air conditioning and heating equipment for that matter. We’ve all been duped by TV commercials that sell some new product with claims that more often then not turn out to be outright lies. They promise your money back, they promise if it’s ever broken they will give you a new one. A promise is made only to be broken. Tell me if I am wrong OK?

If you’re young and in your 20’s maybe early 30’s you may not know what I am about to share with you. Realize if you are in your 20’s I am twice your age. I know the sales game like the back of my hand. So take my hand and take a walk with me, as I share some of my own wisdom with you.

Our AC Product Is Better Than Sliced Bread

It’s not hard to make one product ‘look’ better than another if you make other similar products look worse. Often times it’s the ‘love’ of what one product claims. In most cases in the AC world of things it’s flashy words to put one’s HVAC product on a pedestal as being better than other competing HVAC products.

Lies masquerading as truth

For the most part a newly installed HVAC system can work flawlessly for quite some time because the longevity of a ‘completely’ new HVAC system can run for typically several years or more with little to no fuss other than changing air filters periodically. The funny part is brand doesn’t matter at all for the above to occur. Are you laughing yet?

You see as a HVAC business owner and operator, my job is ultimately being able to fix your system when it breaks. All brands break. I’m well aware of all the flashy gimmicks that many times make you think other wise. They’re there to captivate you and in many cases deceive you to think some elusive better non breakable HVAC system exists, when your current HVAC system isn’t performing as it should.

With that said, there is nothing wrong with certain HVAC brands that proclaim to be better. However, there are those that proclaim to be better than they really are and they come at a premium cost wise. So when they do break you will pay more for parts. Remember most HVAC brands require manufacturer specific parts these days. Nearly all HVAC brands do this to some degree. If I have to drive further to obtain those parts and the manufacturing plants are further away from those distributors you could be in for a wait to get that system fixed. You see this is the ‘nitty gritty’ back ground thinking that I do for you. Time. What is ‘time’ worth to you in a 100 degree heat wave and a broken AC?

More and more HVAC manufacturer’s are using parts that are equipment specific so they can charge whatever they want for the part you need to repair your HVAC system. The cost of what ever the manufacturer charges me (or any other company) is passed down to you. Don’t kid yourself.

Reasons I Sell The HVAC Equipment I Sell

For 10 years I have been running my HVAC business. I have installed 8 different brands of equipment. Mostly to see if there is ‘really’ some brand out there that is truly better than other brands.

Realize I have been running HVAC service for 23 years total as of 2018. As I said above the last 10 years have been running my own HVAC company. I am a one man company. Today it is August 20, 2018. Feel like temps hit over 100 degrees yesterday. I am bored, waiting for the phone to ring.

If the HVAC brands I sold in the past, literally 100’s and 100’s of AC equipment pieces each with 10 year parts warranty. (I never sell anything with less than 10 year part warranty, unless customer requests it.)

If you truly think AC brand matters as much as some think, why or how is it that I have the time it takes to write this lengthy blog post in the middle of high heat summer? Why am I not working fixing the equipment I installed over the past 10 years because it was inferior? Truth is funny that way. Ok, how about now? Are you laughing now?

Manufacturing Lies

What is the reason this Copeland compressor is in this factory?

It’s none other than salesmanship. It’s like the TV ad trying to sell you (fool you) into buying the latest kitchen gadget or whatever it is they are selling this week. Remember the Proverb? A fool and his money are soon parted. I don’t play those kinds of games. The truth is a double edged sword. If you don’t like the truth, your only option is to deny it. How much fun is that going to be?

The real reason I sell what I sell is access to parts when the AC system does break. Remember they all break. The better you take care of it the less likely that is. Another reason is ease in which it is to obtain those parts. Time, what is it worth to you? I am older now, so time is pretty expensive to me.

I live less than a mile from my main parts distributor. That main distributor gets the parts from the factory that is located less than 20 miles away. The warranties I get from this manufacture for higher end equipment are second to none.

My work ethic is second to none. My prices are reasonable for what I do. Quality comes from legendary response times and the knowledge to know how to correct a mistake ‘before’ becoming a critical problem. I answer my own phone. I joke around a lot within my advertising, mainly because I get bored so frequently and comedy is something that some people can relate to.

The jokes end when your comfort is on the line. I take my job seriously, when I am on the job. There is a time and place for everything.

The HVAC Equipment Is Your Choice

I am merely an ‘experienced’ guide to help you make not only a wise choice, but also become your HVAC servicer. AC Equipment sales are here one minute gone the next. If a HVAC servicer can’t repair equipment, then where does that leave you?

I repair all brands. How could I have installed 8 different brands over the years and only know how to work on a few of them? The only reason I say these things is to help you (the reader) to better understand how this works and the risks involved. There is risk driving down the road. Right?

I merely present you options or choices if you will as to what you want (what features are important to you). Whether it’s repairing or replacing your system it’s your choice to do so.

If the choice you make doesn’t work as you think I am here to fix it again or replace it. I am skilled in both. I am a licensed HVAC contractor.

The HVAC Equipment Brand You Sell Has Bad Reviews

I have some news for you, it wasn’t me who installed it. Therein lies the difference. It’s very common for competing HVAC companies to show you bad recent reviews of equipment brands they do not sell. If you check third party review sites of the equipment brand they are ‘trying’ to sell to you then you will see the brand they are selling you is just as inferior as anything else. Back in the day, I believe this was called ‘The Shell’ game.

Remember, you’re not buying a toaster. It takes skill to install a new HVAC system. It takes even more skill to be able to fix one. All HVAC brands on third party review sites rank the same at about 1 to 1.5 stars.

Proper installation and skill are the main ingredients to a great HVAC Equipment Installation.

HVAC equipment manufacturer’s have all changed in the past 10 years (bought out by other companies). Nothing is the same as it once was. Snap out of it. There is only one ‘real’ reason you use a professional. That is ‘TRUST’.

Thank you for visiting with me today. As always, I hope your day is comfortable.


About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with 23 years experience in Air Conditioning and Heating Systems (TACLB28416E). I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

About Austin Air Companie:

Happy Birthday

Austin Air Companie Celebrates 10 Years

Celebrating 10 years in 2018.

Austin Air Companie
832-475-6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

Better Service. Done Right. On Time. Guaranteed.

Air Conditioner Does Not Turn On

Thursday, May 24th, 2018

If your air conditioner doesn’t turn on it’s typically a frightening thing, because often times the thought is that the AC has died. Death of anything is never a pleasant thought.

Just because your AC does not come on, doesn’t necessarily mean that you will have to buy a new one. Sometimes that is the case, but many times this situation is due to various electrical communications that determine whether the air conditioner will turn on or not. If there is a break in the electrical communication your AC needs to operate, often times it will simply shut off because it’s either a control problem or power problem in which power is interrupted for some reason.

Is my AC a goner

                     Heat Kills Air Conditioners

Air Conditioning Electrical Systems

Air Conditioning requires electricity to run or operate. So the reason the AC is not operating (turning on) has to be inspected to determine the cause. Because there are varying voltages from 24 volts to 115 volts up to 240 volts and multiple circuits for your HVAC system to operate it’s much more complicated than most people realize.

Differing Electrical Voltages Do Not Mix

HVAC Electrical Systems Require Maintenance

We all take electricity for granted, until the day in which the power goes out. We all know the electrical grid that supplies our homes require maintenance such as the replacement of transformers and tree trimming. These services are provided to us by the power company that maintains the electrical grid that provides electrical power to our homes. We pay for these kinds of services indirectly when we pay our electric bills. A portion of your electric bill pays for the maintenance service of the electrical grid.

However, these exterior electrical maintenance services do not extend to inside your home. When your electrical grid in your home breaks down and various things in your home quit working properly it’s either the device itself or the outlet or power connection to the device in question. We’ve all gone to turn on a light switch and the light bulb blows and burns out the minute the switch is turned on. Your HVAC system is similar to this kind of wear and tear, just on a larger scale.

Electrical Power For Your HVAC System

Your HVAC system is unique in that the AC system nearly always has multiple circuits and as many as 3 different voltages at most residential homes. Commercial HVAC equipment can be considerably different so realize for the purpose of this Katy, Texas Air Conditioning Blog Topic I am mostly referring to the residential HVAC market. Due to the complexity of these multiple and varying voltages required for your HVAC system to operate properly it is in your best interest to seek a LICENSED HVAC Professional to correct and repair electrical problems with your HVAC system.

Safety First

Each Electrical Circuit Is Important

Electricity & Personal Safety

You can’t mix voltages. For your safety it is in your interest to seek a ‘Licensed’ HVAC professional to work on and service your HVAC system. Without proper repairs, you are risking your own safety, damage to your HVAC system up to and including major system damage. In addition to those risks you also risk the possibility of creating an unsafe condition that could cause a fire. Your home is the single largest investment that you will make in your lifetime. You do not want the experience of a house fire on your life resume.

I speak from experience: It’s not uncommon for me to go to various calls through out the year in which a home owner has attempted to repair their HVAC system and more often than not they have only made the situation worse. Please do not risk your own safety. Hire a Licensed HVAC pro, it’s the best way to go. (TACLB28416E)

Resetting Your Air Conditioning Breaker

It’s not uncommon that a situation may occur in which your AC breaker trips due to a electrical storm that blows though the area in which you live. I provide you with a video below that provides basic (safe) instructions on how to perform this task to reset your AC breaker. If your system is elaborate or different than the norm it is my recommendation that you hire a licensed HVAC professional to perform this task for you and give the AC system a thorough check.


You can subscribe to my You Tube Channel here.

If your AC breaker continually trips the breaker or does not reset, your system is telling you there is a bigger problem that should be investigated thoroughly. Seek the wisdom of a Licensed HVAC Contractor in these situations.

Thank you for visiting me today. I hope your day is comfortable.

About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with 23 years experience in Air Conditioning and Heating Systems (TACLB28416E). I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

About Austin Air Companie: Celebrating 10 years in 2018.

Happy Birthday

Austin Air Companie Celebrates 10 Years

Austin Air Companie
832~475~6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

Better Service. Done Right. On Time. Guaranteed.