Austin Air Companie Blog : Posts Tagged ‘AC Freon leaks’

Air Conditioner Was Recently Installed By Other AC Company And It Is Noisy When It Starts Up

Friday, July 8th, 2022

Quote from Website contact form:

Hi there… I bought a Armstrong Air A/C about a year ago from a friend. From the get-go, when the unit starts up (upon engagement) there’s a loud boom.

I called him (the friend) about three months ago and he installed a hard start device on it. At first, it seemed to quiet the unit a bit but 95% of the time when it starts up it sounds like a shotgun going off.

I contacted Armstrong Air Corp office. All they said basically was to get an A/C guy out to examine it. I don’t see how this units life span will be long, plus it’s loud as heck. Any suggestions? Thank you XXXX.

End Quote.

So I called this guy (the home owner) and we had a lengthy discussion over the phone when it was convenient for me because of ‘time’ which is money in it’s most valuable form.  Service isn’t free, time isn’t free and my labor cost doesn’t come from a manufacturer warranty.

The round about way this conversation went from the start is that he (the home owner) needed to get his friend (the person who installed this machine) to fix the problem. That was my suggestion.

He (the home owner) tells me this guy is no longer his friend.

The home owner paid friend for a product / service he didn’t get. Either the friend does the job he was paid to do OR…….. read on.

HVAC Repair Service Katy Texas Choices

 

You have choices, but if it’s going to involve me it’s going to cost you money. You can ask for suggestions via my contact form but 9 times out of 10 you’re not going to like what I have to say. I may offer you more than one option, each with it’s own set of risks. I am a AC repair man first, if it breaks again? I can probably fix it again under the same set of conditions as before. HVAC repair is my business in Katy, Texas.

It is better for you if you haven’t conflicted yourself with another HVAC contractor. The HVAC industry is changing as it occasionally does and sometimes it changes in ways that are not beneficial to you when you’ve put your trust in a company that doesn’t stand behind the equipment they installed for you.

Call Ray Today at 832-475-6895. 28 years in HVAC as of 2022. 14 Years running my own HVAC Service Company. Learn what 100’s and 100’s of your neighbors already know. 

Noise is a complicated subject for a system that I have not inspected. This person was at the time I talked to him looking for a ‘simple’ fix. If this AC only needed a simple fix why didn’t his friend fix it? This circular logic isn’t to degrade anyone it is to offer clarity to the gravity of this particular situation. I warned him in advance that it didn’t sound to me like a simple fix is in his future.

I have installed numerous different air conditioning brands over the years and never once have I been faced with what is likely a compressor sounding like a shot gun blast every time it starts up.

I have no idea what was done when this unit was installed, let alone what was not done that should have been. So because of this it represents a ‘conflict of interest’ for me to become involved in it EXCEPT, that the home owner is willing to pay for whatever solution I offer to correct the issue. The manufacturer doesn’t pay for anything they merely provide a part with even more conditions in some situations.

I wasn’t the installing HVAC contractor to this unit, that is the job of the installing contractor to make this problem right on a AC unit that is about 1 year old as far as I know.

One such solution would be to replace the offending part of the system. The part that is making all the noise. But it’s a new 1 year old AC unit? If I were to replace this compressor under part warranty and the manufacturer determined later this part failure was due to something improper at installation, the manufacturer would have every right to deny the warranty of that compressor.

I then face the risk of being charged for this compressor when it wasn’t my job from the get go. So you understand why this is a conflict of interest. At least I hope you understand.

You have to realize I am here to do things right. It’s a trade mark within my logo. *Done Right*

If I installed the HVAC machine, some of it, part of it and it develops some problem like this I am going to stand behind it and correct it. I spell out what is covered on a warranty and what isn’t. In some unusual cases it *may* cost some money to repair the problem depending largely what is wrong with it and what is involved in fixing it / how long it took for the problem to occur.

There are limitations to every warranty. My job to fulfill a warranty is to ‘make you whole’ when I was the installing HVAC contractor. However, this doesn’t always mean it will be a free repair. Labor, Maintenance, power surges, rodents, refrigerants, equipment use to repair problems are not covered by any manufacturer warranty. Exception: labor is typically covered for 1 year by the installing contractor. Anything above that and you pay for it up front, but that will also come with additional requirements such as prepaid maintenance contracts to maintain the equipment. If those maintenance appointments are not performed, that extended labor warranty won’t be worth the paper it’s printed on.

What I spell out here is fact (truth). If you want a gimmick, you’re not going to find it here.

Refrigerants (Freon)

The refrigerant your system uses R410a has shot up in the realm of 325-340% since a year ago. (2022) Manufacturers do not cover refrigerant, even if I am replacing a compressor under a warranty for a unit that I am not responsible for. No I am not going to reuse the refrigerant in your current system because that refrigerant could be the cause of what is wrong with the system, or lead to that cause.

Does this mean I am not compassionate? No. I understand this home owner paid for a product and he didn’t get what he paid for.

If I have said it once, I’ve said it a thousand times that the installation of the AC unit is the most important part. It’s not just what you know, it’s also what you should know but don’t realize.

Sharing is caring. I share this subject freely to help you the home owner make wiser decisions. I give you choices. Currently this home owner has decided to do nothing, because he paid for a product & service he didn’t get from a different HVAC contractor.

If he decides to later use my services to correct this problem, I’m almost certainly likely to include this subject on an upcoming video on my YouTube Channel. 

I gave him (the home owner) a choice, pay more money to me to investigate with a full fledge warning in advance based on my experience of 28 years that likely what I recommend to him isn’t going to be something he will like monetarily.

If Austin Air Companie is going to do some work for you, that work is something I am going to stand behind. Does that mean there will never be any more additional cost? No. I am well aware of the gimmicks floating around out there.

If they aren’t gimmicks there wouldn’t have been any need for this home owner to contact me this way.

Thank you for visiting with me today. I hope at the very least this AC blog post has offered some clarity and the importance of who you choose to maintain, service, repair & replace your home HVAC system.

As always I hope your day is comfortable.

About the Author of this Katy, Texas Air Conditioning Blog:

My name is Ray Austin owner/operator of Austin Air Companie a small HVAC service company that services the Katy, Texas area and some surrounding areas. I write my own blogs, I make my own videos, No investors, no intimidation to tell you like it is. My HVAC career is 28 years long, 14 of which running and operating my own HVAC service company.

If you call me, you will get me. There is no technician roulette wheel to spin here at Austin Air Companie. Call Ray Today! 832-475-6895

Did you know that HVAC is often times a game of cat and mouse? You see early on in my HVAC career I was forced to run calls for free. Because the managers / owners of the company I worked for were into games of tricking people. The advertisements were geared toward making the phone ring (promising free this or that). Then to make those advertisements pay off I was told to sell new HVAC systems. You have to do that to pay for those fancy advertisements from the TV. In 2022 advertising costs are even higher not to mention the cost of everything else.

If you are calling me I will inform you of all choices after inspecting your HVAC system(s) even repairing your air conditioner if that option makes sense. I am skilled in working for you, not just recommending something that is only beneficial to me. It’s about providing you an air conditioning service that you can rely on. I will do my best to explain the risks of doing what you decide to do. That is what a skilled HVAC contractor can do for you.

If I ran service calls for free now with gas prices where they are up over $4 a gallon currently (2022). That isn’t wise financially. I have to remain in business to serve the customers I have already. As I lay out things that are changing in the HVAC industry in this Katy Texas AC Blog post you need a skilled HVAC contractor more than ever. Unless of course you are naturally wealthy and can afford to replace your AC equipment over and over again.

The choice is yours to make. I lay it out for you then you choose what you think is best for you and your situation. If something else happens? Call me again. You will always need a good HVAC repair man, more so now than any other time before.

Anyone can say anything on the internet. I am well aware of that so I provide you some proof below that I can silence your air conditioning noise. The unit in the video below was much older. I was called out long after it had started making all kinds of racket. The unit shown in the below video made this racket for years, until it finally gave up the battle on a very hot summer day a few years ago….

Watch me fix the noisy Air Conditioner in the video below. I’ve been out to this house several times since this unit was fixed, repairing other parts of this HVAC system. The unit is still as quiet as it was the day I installed it.

You will always need a good HVAC repair man.

Austin Air Companie is the HOME of Better AC Service…. WELCOME HOME.

Call Ray Today at 832-475-6895

R22 Freon Ban AND R410a Puron Phase Down 2022

Thursday, May 5th, 2022

R22 Freon Ban

So I believe most everyone knows by now of this R22 Freon Ban a popular refrigerant that was used in air conditioners across the USA for the better part of the last 40 years or so. I still to this day find these machines and the result is often to replace this with air conditioners that use the newer refrigerant R410a Puron, that is often confused with the latter.

Up until about a few years ago it was sometimes feasible to just repair an R22 Freon machine, however this refrigerant has now become so costly it is almost always better to replace the equipment for a new air conditioner that uses R410a Puron. R22 Freon was banned because the chemicals in which it is made from contain chlorine and it was deemed unfriendly to the ozone layer in the atmosphere where it was cutting holes in that layer. (A layer in the stratosphere that protects the earth from UV rays of the sun)

 

R410a Puron Phase Down

R410a is set to be phased down for entirely different reasons than destruction of the ozone layer. There was an amendment to the Montreal Protocol in 2016 known as the Kigali Amendment. The reason why you may not have heard or know of this until now is that due to Trump being elected US President later in 2016 of that year the Trump adminstration ignored the Kigali Amendment thru out his adminstration.

What one adminstration can ignore, another can change course and expedite things under a Global Warming national emergency header. However, as I share this topic and delve deeper into where things are one thing will become abundantly clear. There is no perfect solution to this problem. It’s primarily a cat and mouse game at this point. (As of May 2022 things don’t look that great.) 

In an attempt to give you a clear understanding of this topic I made a video what / how / why and when this is due. This video below is only a starting point to show how we got to this point. Video embedded below. 

The cost of R22 Freon is primarily what is driving new replacements of air conditioners in my area of Katy, Texas which is a hot climate in which we run our air conditioners 9-10 months of the year most years. The con in all of this is you won’t live in Katy, Texas climate without air conditioning.

So essentially any AC you buy in 2022 will come with R410a. There’s no problem in that just on it’s own provided of course that new unit doesn’t spring a refrigerant leak. Oh well I have a warranty so you might think you’re ok until you dig out that warranty certificate to find out refrigerants are not covered by any manufacturer.

Refrigerant Wars

There are so many ways to slice and dice this… there are no easy answers I can assure you of that. So what can you do?

Educate yourself, I lay it out for you cut and dry this subject will be long. Don’t do your homework plan on an empty wallet no other way around that. If spending hours trying to educate yourself on such things is not your thing and you live in the Katy, Texas area? You could call me my name again is Ray Austin. Your own personal easy button. I will lay out your options for you considering your situation (whatever that may entail).
Call me at 832-475-6895

Here is the start of a multi part discussion of possible future refrigerants, each of which will require new air conditioning equipment. No free lunch here. I decided to call this Freon Wars and you’ll see why as I post additional parts to this blog post.

Here is the second part 2b to refrigerant (freon) wars saga.

Here is the third part 2c to refrigerant (freon) wars saga.

Stay tuned / book mark this post as I will update it as things move along. Should know more the closer we get to 2023. Thanks for watching and thank you for visiting with me today.

About the Author of this blog post:
My name is Ray Austin owner/operator of Austin Air Companie a small HVAC service company that services the Katy, Texas area and some surrounding areas. I write my own blogs, I make my own videos, No investors, no intimidation to tell you like it is. My HVAC career is 28 years long, 14 of which running and operating my own HVAC service company.

If you call me, you will get me. There is no technician roulette wheel to spin here at Austin Air Companie.

Did you know that HVAC is often times a game of cat and mouse? You see early on in my HVAC career I was forced to run calls for free. Because the managers / owners of the company I worked for were into games of tricking people. The advertisements were geared toward making the phone ring (promising free this or that). Then to make those advertisements pay off I was told to sell new systems. You have to do that to pay for those fancy advertisements from the TV. In 2022 advertising costs are even higher not to mention the cost of everything.

If you are calling me I will inform you of all choices even repairing your air conditioner. I am skilled in working for you, not just recommending something that is only beneficial to me. It’s about providing you an air conditioning service that you can rely on. I will do my best to explain the risks of doing what you decide to do. That is what a skilled HVAC contractor can do for you.

If I ran service calls for free now with gas prices where they are up over $4 a gallon currently. That isn’t wise financially. I have to remain in business to serve the customers I have already. As I lay out things that are changing in the HVAC industry in this Katy Texas AC Blog post you need a skilled HVAC contractor more than ever. Unless of course you are naturally wealthy and can afford to replace your AC equipment over and over again.

The choice is yours to make. I lay it out for you then you choose what you think is best for you and your situation. If something else happens? Call me again. You will always need a good HVAC repair man, more so now than any other time before.

Air Conditioning & Heating Repair 2022 | HVAC Equipment Selection

Tuesday, March 22nd, 2022

Before I get started with this subject realize that HVAC subjects of this nature are geared toward the climate I live in. I am a small HVAC service and repair company serving the Katy, Texas area and some surrounding areas.

I often choose these kinds of subjects based upon what I am currently witnessing in home AC repair solutions and those who may call some other company and are often times told they need to replace their whole HVAC system (heating and cooling) as opposed to just repairing it.

There are many reasons why it may make sense to replace your entire HVAC system just as much as it might be more beneficial to merely repair it. The reasons for doing it one way (repair system versus replace) may make more sense simply due to what is happening in the current HVAC market regarding new efficiency regulations that are about to take shape. However, in some situations it may not be worth repairing your system. I can only offer you ways forward from looking at your system in person. Much of this is a judgment call based on 28 years of doing HVAC for a living.

In this embedded video below I show several jobs I’ve performed over the past year or so. I also touch base on some other important info such as Freon Leak Sealers as well as gimmick providers that like to advertise on TV. You have to pay attention to get it.

DOE Energy Efficiency Requirements

 

DOE is an acronym for Department of Energy. Over the course of the past couple of decades changes have been made to require manufacturers to hit various efficiency thresholds. These requirements are getting ready to change again, the time in which they will is not just yet. They are coming. The picture currently isn’t quite clear. I expect this new equipment to start showing up later this year or early next year in my market. (Other markets may experience this sooner than mine, notably the California market.)

So if you replace a HVAC system now (this year 2022 in Texas) you will get the old efficiency requirement. R410a, the refrigerant used in all new AC & heat pump systems currently (2022) is in the midst of a phase out that is coming in California in 2023 and else where shortly thereafter (2024-2025).

New DOE efficiency requirement changes are due around the same time frame. The new refrigerant replacing R410a and the equipment supporting it are not yet available. It is expected to start showing up in my market (Katy, Texas area) sometime later this year and or early next year. There will likely be complications to these changes.

My opinion is that this probably won’t pay you to be an “early adopter” of the new technology that is due with in the next 2-3 years. (Early 2022 when this blog post was created.)

Eventually you won’t have a choice, or the choices you do have will have certain risks attached to them as in the cost of the refrigerant that is used to operate the AC system or Heat pump.

 

The Implementation of SEER2 for AC Efficiency

 

Currently Manufacturers use SEER. Which is an acronym of seasonal energy efficiency ratio. It is a ratio of efficiency that give you a round about way of knowing given certain climate conditions how much that selection of equipment will cost you to operate it. The higher the number the more efficient or “cheaper” it is to operate it by running it. The more you run it, the more you will save because it’s efficient.

This is similar to mpg in a car. If a car gets 30 miles to every gallon of gas, it is more efficient than a car that only gets 10 miles to every gallon of gas. The difference in a car that doesn’t make sense when applied to HVAC is that the car that gets only 10 miles the gallon is that it has higher performance, than that of a car that gets 30 miles to the gallon.

SEER2 is a new equation that does away with the old SEER equation. Because of this change, it is estimated by one equipment manufacturer that upwards of 70% of the equipment they make now (2022) will not meet the new SEER2 requirements. The benefit is that the Equipment made using the new SEER2 equation will be more efficient than the older SEER equation that it is replacing.

So for someone looking for a completely new HVAC system, now (2022) is not the best time to do so. If your HVAC system is older like 20 years or more this is going to bring you to a complex decision. If you live in or close by the Katy, Texas area I have helped hundreds and hundreds of your neighbors over the course of the last 14 years since I started my HVAC company in the latter part of 2008. There is a cost to come out, but that initial cost can be credited to any work you want me to do for you. You can call me at 832-475-6895.

 

The reason why older systems bring a harder decision that that a good number of them use R22 Freon. Usually these AC systems are leaking refrigerant, the only real way forward for most of these kinds of AC systems will most likely be replacement. Your choices will be few right now. If you can repair it, that repair will be costly and then you still have an old system that may not last. This comment is mostly to do with a hot climate in which I serve. If you lived in a more mild climate, I might have a different opinion. Just so you understand the context for what I am talking about.

In Katy, Texas we use our AC’s for upwards of 9 to 10 months of the year most years. That’s a lot of wear and tear. So you the reader understand why climate concerns play and important role as to the information you use to make a decision.

 

Freon Refrigerant Leaks, Home Ownership & HVAC

 

I recently visited a home in which the Evaporator coil was leaking Freon. R410a to be exact, but people still refer to this refrigerant as Freon.

The system in question was roughly 8 years old. The home owner had gotten a quote from another company and that company was pressuring him to replace everything. New furnace, new E-coil and new AC condenser. While it’s always an option to replace everything to fix a problem with your existing system, the more you replace the more it costs. If what you are replacing it with will be obsolete in a short amount of time, that’s not a *real* solution in my book. Certainly in some cases if your current system is older then a completely new HVAC system may be what you need.

I was at another home recently on an AC system that I personally replaced about 8 years ago. Different brand than the customer that I mentioned prior. Ironically the same failure. This is partly another reason I bring up this point is that brands don’t matter as much as you think they do. (Some people already realize this game for what it is, if you don’t yet — you will by the time you reach my age.)  I am considered a straight shooter, tell it like it is kind of guy.

If you’re looking to higher efficiency, saving money on running your AC you have to go to a more major brand of HVAC. Generic brands, often called the value brands only make entry level efficient systems. Which essentially means the lowest efficiency they can make allowable by law. (DOE & EPA more or less determine what HVAC manufacturers can and can’t do.)

So that previous customer of mine has an older furnace. Because 8 years ago we didn’t replace that furnace. But upon inspecting it, still operational at this point and no real reason to replace it now as the DOE changes coming up it is better to wait. Our heating season in Katy, Texas is very short. So gas furnaces here get more of a work out in AC mode than they do in heating mode.

 

Different Climates, Different Concerns (location)

 

If you found this blog and live in a different climate, your concerns will likely be very different than the concerns in my climate in Katy, Texas. Comfort means different things to different people, no two of us are exactly alike. The other point in this part of the blog post about home ownership is how long do you plan to live in the home? If that estimation is short, any efficiency improvements may not fully pay for themselves.

The higher efficient systems cost more. Typically the difference in cost from a regular AC will be made up in a short amount of time. But the full cost of the improvement is likely to be in the 12 to 15 year range. Having a more efficient system will probably help you sell the house, but in current real estate markets homes are snapped up regardless because of scarcity, not what kind of HVAC system the house has.

If you need a new AC system anyway and you don’t plan to move or sell your home a choice to boost efficiency can recoup the difference from the run of the mill replacement AC to the more efficient AC. Air conditioners have come a long way. If the difference from one option is a few thousand dollars, that difference can be recouped rather quickly via the reduction of up to 50% in your electric usage. Then in only a few short years, you got the better AC system for essentially the cost of the entry level AC. (Note: not all AC’s can make this leap, this isn’t a gimmick.)

I’ve been repairing and fixing air conditioners longer than some of you have been alive. Like cool stories with good endings? Here’s some more for ya… I know the internet is a tricky place. Anyone can say anything. I’m not just anyone. I am Ray Austin. 😉


About the author of this air conditioning blog post:

My name is Ray Austin. Thank you for visiting with me today. I write all my own blogs, tell all my own stories in terms of various HVAC repairs made for others. Over the past few years the challenges have been extraordinary, from getting parts to finding equipment. I come well versed in these things even in these extraordinary times we find ourselves in.

Due to the nature of these pending efficiency standard changes the brand name won’t make any real difference. Once refrigerant changes / efficiency standards are changed the HVAC market will head that way. Certain HVAC equipment will become obsolete more or less over night. That situation will only effect you if & when your HVAC system breaks. This could be as short as a few short years for Katy, Texas area.

Regardless of HVAC brand, they all break. Look who you’re talking to? While there may be some opinions that the R410a refrigerant phase out will look something like R22 Freon phase out, I remain skeptical primarily because it is much harder to produce R410a AND Europe is mostly using R32 right now. (There is little reason to keep producing it.)

 

If your HVAC system can be repaired now, you may skip the costly replacement that may be short lived. The climate of Katy, Texas forces you to make a decision. Going without AC in this market? In my opinion that is not an option.

You will always need a good HVAC contractor in the Katy, Texas area. Ray Austin is a 28 year veteran of the HVAC business. I have 14 years of experience running and operating my own HVAC company. I have an AOS degree in HVAC, Universally certified in handling any refrigerant, Texas HVAC licensed TACLB28416E and insured.

Got an AC problem at your home in or near Katy Texas? Call Ray at 832-475-6895

Avoid the salesman mantra, call an HVAC contractor – call Ray Today!

AC Freon Leaks 2017

Monday, June 26th, 2017

Serving Katy, Texas area: Freon leaks in your air conditioning system pose a big challenge now and in the foreseeable future. Part of the problem can sometimes be a missed diagnosis, because what seems as a system low on Freon in fact could be something else entirely different. Some problems with your air conditioner can mimic that of a system being low on Freon when in fact the system isn’t low on Freon at all. To make matters worse the required amount of refrigerant needed for a modern AC system could be anywhere from 6 to 20 pounds of refrigerant. This isn’t something that should be guessed at.

Freon Sale Katy, Texas

Guessing Is Not Diagnosing An AC System

Guessing only leads to more guessing. This is why proper diagnosis (in person) is key and why inspection of your air conditioning system by a professional licensed HVAC contractor is necessary to getting the results of what you are looking for to begin with. If a system is thought to be low on Freon and the system is charged with additional Freon this additional Freon in many instances can cause the system not to work under heavy heat conditions and it’s not likely to help at all under low heat conditions either. You see when an AC system is under heavy heat conditions, the refrigerant expands. There is only so much room in your air conditioner. If the system is over charged with refrigerant it won’t work right just as much as if the system were under charged, not having enough refrigerant to operate properly.

Air Conditioners Do Not Use Up Freon

Air conditioning systems are designed to be perfectly sealed systems. If the system is leak free it can run forever without any fuss of needing to recharge Freon into the system. The problem is that as an air conditioner ages it can be susceptible to forming leaks sometimes due to poor servicing methods and some times due to just normal wear and tear. Most often the Freon leaks form within the equipment itself. Some times these leaks are repairable and sometimes the leaks are not repairable and may require some equipment to be replaced with new equipment to repair the Freon leaks properly.

Many times I get called out on systems that I have never been to before. Because I have no records of the system in question I can give you several options as a way to get to the point of repairing your system, there isn’t always a ‘one size’ fits all approach to these kinds of problems. Obviously in order to even get to this point the system has to be properly diagnosed to even know that it is low on refrigerant to begin with.

AC Freon Leaks Should Be Repaired Properly

If you have had to recharge your AC system before, there is a good chance the air conditioning system probably has a Freon leak. But even that is not certain if you are a victim of poor servicing methods. The problem with refrigerant leaks is that the best cure is repair the leak. The bigger problem is knowing where the leak is. This many times comes by way of experience and knowing where many leaks typically form with in your AC system. It’s not always that easy to find really small Freon leaks. If you are not certain where a leak exists and you replace only part of the AC equipment only to later find the system low on Freon again, there could be a good chance you made a repair for nothing or you just have an aging system that keeps springing refrigerant leaks. That’s what makes this difficult and why I am writing this blog right now.

Adding things to your system that don’t belong in your system to begin with to find Freon leaks or try to repair them with snake oil additives is not advisable because you are now placing things in your refrigeration system that shouldn’t be there to begin with. I have methods to find leaks that don’t involve adding things to a system. It is the better way to do it with better long term results. Obviously every method doesn’t result in success every time. In time conclusions can be drawn from my own experience and previous invoice records of a given property. Yes, there is more than one reason for a service invoice.

Importance Of AC Service Records

Service records play an important role of keeping your system properly tuned with the right amount of refrigerant your HVAC system needs to perform properly. This is why it is not a good idea to jump from one AC company to another. If servicing is poor at one company, it is likely to be no better at another. This is why you should hire a pro to service your HVAC equipment.

I can give you several options to get to the bottom of system performance issues as well as provide you with options to get that leak free AC system you are looking for. Then as you need service, the service records look to keep you further informed in regards to refrigerant charges and whatever else your system has needed previously in the way of repairs.

As of 2017, there is no such thing as a ‘better’ refrigerant all of them are expensive, and all of them require systems to be leak free. The old way of doing things was merely to recharge the system, but due to the continuing rising costs of refrigerants this option is not a viable long term solution. You must be looking at ways to find and fix those Freon leaks, regardless of what type of refrigerant your system uses.

Thank you for visiting with me today.

About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with over 22 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

Austin Air Companie
832.475.6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

For more information you can always visit me on my main website @
www.austinairco.com

Better Service. Done Right. On Time. Guaranteed.

Air Conditioning repair, installations and the importance of HVAC Contractor selection

Sunday, August 23rd, 2015

The job of Air Conditioning isn’t glamorous and in many cases can be quite challenging due to work that wasn’t done quite right to begin with. I have seen a rise in the number of calls I run on annual basis in which the home owner believed earlier they got new AC equipment “installed by someone other than me” at a great deal or bargain.

This “great deal” nomenclature typically means reduced cost. It doesn’t mean a system that runs for 15 years with minimal fuss. The truly unbelievable part is that if this “great deal” system runs for at least a year some of the people still think they got a “great deal”. A system that is designed to run for 15 years that breaks down with catastrophic problems in under 3 years is not a good deal by any definition.

Now does this mean that you won’t suffer a break down at all with properly installed equipment? No. It’s mechanical equipment. It will break down, no matter the brand at some point they all break. The difference is typically the severity of the breakdown… was it due to lack of maintenance or was it due to improper installation or a combination of the two? The other difference is that you don’t spend countless hours trying to find someone who will work on it to fix it. If I installed it you can count on me to fix it. Isn’t that the way it should be? What else are you using an HVAC contractor for?

The common theme that I see from these kinds of ‘great deals’ is somehow the home owner is calling a different contractor than who it was who installed the Air Conditioning and Heating system. There is no reimbursement from the manufacturer other than getting a part. Labor, refrigerant and other non-equipment parts are not covered by manufacturer.

I charge money for these kinds of calls. I will not sugar coat it. I feel if you are old enough to own a home and the responsibility of maintaining one I feel you are old enough to hear the truth. It is not my job, nor my responsibility to go around fixing or repairing serious installation issues of new equipment (less than 3 years old in most cases) installed by other companies or side work done by a “maintenance man” that should know better.

The fact of the matter is there is nothing requiring me to even do these kinds of jobs or correct these kinds of problems. I have run across a few where the home owner was told by another company that they don’t work on this type of equipment. So when you attempt to ‘cheat the system’ you shouldn’t expect another company to come and stick their neck out trying to fix or repair a system that they didn’t put in. In all fairness I do deal with home builder gems that are even worse in some cases and that is an entirely different subject for what I am trying to portray in this blog post. ( A warning to choose carefully.)

It’s very tempting to skim the internet to see how cheap you can buy a system but you fail to realize the manufacturer warranty in Texas is tied to the HVAC contractors license that purchases the system. If there is no license at time of purchase there is no warranty thru the manufacturer. If you don’t believe this read the warranty limitations document from any AC equipment manufacturer… it clearly states any HVAC unit bought over the internet the warranty is void. The websites that sell units that claim otherwise are lying! Read their own fine print for even worse problems doing things this way.

I’ve also stumbled across a system in which a “leak seal additive” had been used to try to fix a Freon leak as opposed to the proper way of finding and fixing the leak the proper way. The argument for adding the leak seal is that the equipment is old and out of warranty. The problem is that the leak seal will gunk up the system, the copper line set and potential lead to a costlier problem to fix than rather just doing it the right way first. This particular system had the leak seal additive added only two months prior to me running the call. This customer is looking at a new AC system plus 2 story line set, other wise the situation will most likely get much worse. So you tell me how much money this guy is saving?

Any refrigerant system should be kept as “clean” as possible. Adding things to a refrigerant circuit will typically only make more problems or further destroy the equipment. If any residual leak seal is left in the line set when the new unit is installed and the leak seal causes failure to the new unit that leak seal could void the manufacturer’s warranty. Therefore, if you have added leak seal to a system it is in your best interest to replace the copper line set at additional cost to ensure the new system is not contaminated. So the thought that you will save money by adding leak seal to an older system that is out of warranty is misguided at best. If an AC company is recommending leak seal additive as an alternative stay away… far, far away.

Now maybe you have stumbled across this page before making any such mistakes noted above. Take heed to the warning. I see these kinds of problems and worse much more often than I should. In writing this blog post I hope to “spread the word” to hopefully put an end to some of these kinds of things. It would not only make my job easier, it would make you happier and less frustrated.

This is Texas after all… You will always need a good reliable HVAC company to depend on. My trade mark line isn’t by mistake IT’S ON PURPOSE!
BETTER STUFF. DONE RIGHT. ON TIME. GUARANTEED.

A good amount of what I say here is pretty harsh. It is intended this way so that you get the point at the severity of what you are ‘playing’ with. I am not in the HVAC business to ‘play around’. If you call me — you call for one reason….

YOU ARE READY TO FIX IT.
The catch is: You must reside within my service area. I do not fix systems over the phone. The fix may require replacement… only Jesus performs more miracles.

About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with over 20 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

Austin Air Companie
832~475~6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

For more information you can always visit me on my main website @
www.austinairco.com

Better Stuff. Done Right. On Time. Guaranteed.