Austin Air Companie Blog : Posts Tagged ‘the best ac system’

New Air Conditioning Sales Truth

Monday, August 20th, 2018

Truth is a funny thing when it comes to sales. Sales of anything including air conditioning and heating equipment for that matter. We’ve all been duped by TV commercials that sell some new product with claims that more often then not turn out to be outright lies. They promise your money back, they promise if it’s ever broken they will give you a new one. A promise is made only to be broken. Tell me if I am wrong OK?

If you’re young and in your 20’s maybe early 30’s you may not know what I am about to share with you. Realize if you are in your 20’s I am twice your age. I know the sales game like the back of my hand. So take my hand and take a walk with me, as I share some of my own wisdom with you.

Our AC Product Is Better Than Sliced Bread

It’s not hard to make one product ‘look’ better than another if you make other similar products look worse. Often times it’s the ‘love’ of what one product claims. In most cases in the AC world of things it’s flashy words to put one’s HVAC product on a pedestal as being better than other competing HVAC products.

Lies masquerading as truth

For the most part a newly installed HVAC system can work flawlessly for quite some time because the longevity of a ‘completely’ new HVAC system can run for typically several years or more with little to no fuss other than changing air filters periodically. The funny part is brand doesn’t matter at all for the above to occur. Are you laughing yet?

You see as a HVAC business owner and operator, my job is ultimately being able to fix your system when it breaks. All brands break. I’m well aware of all the flashy gimmicks that many times make you think other wise. They’re there to captivate you and in many cases deceive you to think some elusive better non breakable HVAC system exists, when your current HVAC system isn’t performing as it should.

With that said, there is nothing wrong with certain HVAC brands that proclaim to be better. However, there are those that proclaim to be better than they really are and they come at a premium cost wise. So when they do break you will pay more for parts. Remember most HVAC brands require manufacturer specific parts these days. Nearly all HVAC brands do this to some degree. If I have to drive further to obtain those parts and the manufacturing plants are further away from those distributors you could be in for a wait to get that system fixed. You see this is the ‘nitty gritty’ back ground thinking that I do for you. Time. What is ‘time’ worth to you in a 100 degree heat wave and a broken AC?

More and more HVAC manufacturer’s are using parts that are equipment specific so they can charge whatever they want for the part you need to repair your HVAC system. The cost of what ever the manufacturer charges me (or any other company) is passed down to you. Don’t kid yourself.

Reasons I Sell The HVAC Equipment I Sell

For 10 years I have been running my HVAC business. I have installed 8 different brands of equipment. Mostly to see if there is ‘really’ some brand out there that is truly better than other brands.

Realize I have been running HVAC service for 23 years total as of 2018. As I said above the last 10 years have been running my own HVAC company. I am a one man company. Today it is August 20, 2018. Feel like temps hit over 100 degrees yesterday. I am bored, waiting for the phone to ring.

If the HVAC brands I sold in the past, literally 100’s and 100’s of AC equipment pieces each with 10 year parts warranty. (I never sell anything with less than 10 year part warranty, unless customer requests it.)

If you truly think AC brand matters as much as some think, why or how is it that I have the time it takes to write this lengthy blog post in the middle of high heat summer? Why am I not working fixing the equipment I installed over the past 10 years because it was inferior? Truth is funny that way. Ok, how about now? Are you laughing now?

Manufacturing Lies

What is the reason this Copeland compressor is in this factory?

It’s none other than salesmanship. It’s like the TV ad trying to sell you (fool you) into buying the latest kitchen gadget or whatever it is they are selling this week. Remember the Proverb? A fool and his money are soon parted. I don’t play those kinds of games. The truth is a double edged sword. If you don’t like the truth, your only option is to deny it. How much fun is that going to be?

The real reason I sell what I sell is access to parts when the AC system does break. Remember they all break. The better you take care of it the less likely that is. Another reason is ease in which it is to obtain those parts. Time, what is it worth to you? I am older now, so time is pretty expensive to me.

I live less than a mile from my main parts distributor. That main distributor gets the parts from the factory that is located less than 20 miles away. The warranties I get from this manufacture for higher end equipment are second to none.

My work ethic is second to none. My prices are reasonable for what I do. Quality comes from legendary response times and the knowledge to know how to correct a mistake ‘before’ becoming a critical problem. I answer my own phone. I joke around a lot within my advertising, mainly because I get bored so frequently and comedy is something that some people can relate to.

The jokes end when your comfort is on the line. I take my job seriously, when I am on the job. There is a time and place for everything.

The HVAC Equipment Is Your Choice

I am merely an ‘experienced’ guide to help you make not only a wise choice, but also become your HVAC servicer. AC Equipment sales are here one minute gone the next. If a HVAC servicer can’t repair equipment, then where does that leave you?

I repair all brands. How could I have installed 8 different brands over the years and only know how to work on a few of them? The only reason I say these things is to help you (the reader) to better understand how this works and the risks involved. There is risk driving down the road. Right?

I merely present you options or choices if you will as to what you want (what features are important to you). Whether it’s repairing or replacing your system it’s your choice to do so.

If the choice you make doesn’t work as you think I am here to fix it again or replace it. I am skilled in both. I am a licensed HVAC contractor.

The HVAC Equipment Brand You Sell Has Bad Reviews

I have some news for you, it wasn’t me who installed it. Therein lies the difference. It’s very common for competing HVAC companies to show you bad recent reviews of equipment brands they do not sell. If you check third party review sites of the equipment brand they are ‘trying’ to sell to you then you will see the brand they are selling you is just as inferior as anything else. Back in the day, I believe this was called ‘The Shell’ game.

Remember, you’re not buying a toaster. It takes skill to install a new HVAC system. It takes even more skill to be able to fix one. All HVAC brands on third party review sites rank the same at about 1 to 1.5 stars.

Proper installation and skill are the main ingredients to a great HVAC Equipment Installation.

HVAC equipment manufacturer’s have all changed in the past 10 years (bought out by other companies). Nothing is the same as it once was. Snap out of it. There is only one ‘real’ reason you use a professional. That is ‘TRUST’.

Thank you for visiting with me today. As always, I hope your day is comfortable.


About the author of this blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with 23 years experience in Air Conditioning and Heating Systems (TACLB28416E). I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

About Austin Air Companie:

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Austin Air Companie
832-475-6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

Better Service. Done Right. On Time. Guaranteed.

A Better Air Conditioning & Heating System

Saturday, September 3rd, 2016

Typically when you think of discussions about what makes one AC system better than another, the subject often gets turned into discussions about particular brands or manufacturer’s of said air conditioning equipment. This discussion winds up being anything productive as it is rarely about what is important to you and the comfort you will obtain for your home. Getting on the this brand is better than this brand band wagon is not going to help you any in my opinion. So then what is the best air conditioning system when it comes to addressing real issues in regards to your comfort not to mention indoor air quality? I like to call this: ‘The Devil Is In The Details’!

Note: This article is to describe what is better from a whole HVAC system approach with functions and benefits of this kind of HVAC equipment. These HVAC systems are not piece meal type systems. The whole HVAC system replacement approach has additional benefits other than what is discussed here. Never underestimate the importance of a great HVAC installation as well as a HVAC company known for repairing such systems, regardless of whether you are replacing one piece or the whole HVAC system all at once. There is no substitute for great service.

Humidity Control & Dehumidification

In a humid location like Katy, Texas it’s amazing that more HVAC systems in this area aren’t geared for controlling humidity better than what they do. The problem is that single speed air conditioning systems ‘over cool’ the air and cycle off too quickly in cooler weather to combat this problem properly. The AC system is controlled by temperature and nothing else and due to single speed operation of the system most of the time the unit cycles too soon to really control humidity in the home much at all.

Better humidity control will make you feel much more comfortable at higher temperatures than you would without it. What makes this problem so difficult to address is that humidity is independent from temperature. In a humid climate like Katy, Texas it can be humid even when temperatures dip below typical cooling temperatures. If it’s 75 degrees outside and 80% or higher humidity that is not very comfortable. With a 75 degree outside temperature your indoor single speed AC system isn’t going to run long enough to make you feel as comfortable as you could be in high humidity. The humidity levels in your home can easily be greater than 65% RH (relative humidity).

Did you know that RH readings of 60% or more inside your home can cause mold growth under the right conditions? Mold growth can contribute to an assortment of indoor air quality (IAQ) concerns. Humidity is something that is very important to your health as well as your comfort. You can test this yourself by buying a humidity meter for your home. Realize this reading will fluctuate just as much as temperature does during the various seasons of the year.

Whole Home Dehumidification Systems

This type of dehumidification system is a separate system that works with your current HVAC system. It has a separate control and it’s only job is to dehumidify the air in your home. This ultimately would be the best way to control humidity in your home. The problem with this option is cost. Part of this cost is the system itself, maintenance of that system and operational costs. It is estimated that running this type of system in a humid climate can add an additional 30% to your monthly electric bill. If you have two HVAC systems in your home that can get pretty costly of a consideration.

The real advantage to a whole home dehumidification system is that you could add it to your existing HVAC system without replacing any of that equipment. Over time operational costs and maintenance costs may become prohibitive for many home owners to consider this option.

HVAC Systems With Dehumidification Control

Humidity control with these systems is probably not the proper term to use. As I said earlier in this blog post, humidity in the home is a complex problem to solve because humidity is independent from temperature. So in many respects humidity control via your HVAC system is derived via an assortment of varying degrees of options or choices.

Some single speed AC systems can offer a degree of dehumidification control depending upon the furnace that the AC system is matched with. However, in my opinion it is very little difference than what you would have via just a single speed air conditioner and basic thermostat control. Part of the issue with this is ‘over cooling’ already mentioned. Because a single speed air conditioner delivers full capacity every time it turns on. During cooler and humid periods humidity control with this system would prove futile in most situations.

Multi Speed HVAC Systems

You see your air conditioner is really a dehumidification device. It is dehumidifying the air every time it runs. However, it is mostly controlled by temperature alone. Over capacity will cause the unit to cycle more and not run long enough to dehumidify the air. By installing a multi stage HVAC system or multi speed HVAC system you get better humidity control just by the way these particular HVAC systems run most of the time as opposed to a single speed AC system.

There are 2 speed air conditioners, 2 stage air conditioners, 5 speed air conditioners as well as variable speed air conditioners. The 2 speed and 2 stage AC variety more or less operate in first speed or first stage before enabling second speed or second stage. While running in speed 1 or stage 1 the system is running at a reduced cooling capacity which causes the system to run longer. This reduced cooling capacity could vary from 50% to 60 or 70% of the overall capacity of the HVAC system. Because the AC runs in this first stage most of the time it will run longer and dehumidify the air better than that of a single speed AC. The more speeds or stages the AC has the better it will control variations of the load of the home, the longer the system will run which in turn reduces and controls humidity better.

Dehumidification of these multi stage HVAC systems is included in normal operation of the unit when it cycles as well as a band of control via the thermostat controller of the system in question.

Indoor Air Quality & Air Filtration

Another benefit with these dehumidification enabled HVAC systems is that you get the best comfort for your home as well as better indoor air quality. You could add better filtration to one of these systems and attack the indoor air quality on both fronts… moisture content of the air as well as dust particle filtration. This is the best and proper way to address indoor air quality concerns.

If you suffer from allergies, asthma or other air quality problems I have the solution for you. Not all indoor air quality solutions are created equal. Over the years many IAQ systems have come to market that produce ozone. It has since been determined that ozone in any amount is not good for you and over time can actually make your symptoms worse.

Many times within the HVAC industry, solutions are often given by treating a symptom rather than addressing the real problem. I often refer to these as gimmicks bent on selling you something without really do much for you or putting the interest of selling you something just for the sake of selling you something ahead of what your true goals are. You would probably get more mileage out of chasing your own tail.

I go to the extent I go, to show you the right way to accomplish what you want to accomplish. Stay in the loop and subscribe to my You Tube Channel here. The solutions I offer are solutions that work. Why would you want anything other than that?

Thank you for visiting with me today. I hope I helped you understand things more clearly in regards to finding comfort options for your home. As always, I hope your day is comfortable.

About the author of this air conditioning blog:
My name is Ray Austin. I am the owner and operator of Austin Air Companie, a HVAC Service Company serving Katy, Texas | Cypress, Texas | Richmond, Texas and some surrounding areas. I am a Texas Licensed HVAC Contractor with over 20 years experience in Air Conditioning and Heating Systems. I hold an AOS degree in HVAC/R, EPA universally certified to handle any refrigerant and NATE certified in HVAC installations and repairs.

Austin Air Companie
832.475.6895
“Your home comfort from A to Z”
Air Conditioning | Controls | Heating | Zoning

For more information on AC & Heating
for your home visit me at my main website @

www.austinairco.com

Better Stuff. Done Right. On Time. Guaranteed.